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  1. Hellotickets
  2. How to Buy

How to Buy

Discover everything you need to know about tickets, reservations, seats, languages, and availability.

Sport events and shows

  • How can I purchase tickets for an event?
  • Will all the seats in my event reservation be together?
  • What are automatically assigned tickets?
  • Why is the final price different from the initial price?
  • Up to what age is entry to a match or show free for children?
  • Are there tickets available for people with special needs?

Activities & Experiences

  • How can I purchase an activity or experience?
  • What languages are available for my activity?
  • How can I find out the availability of an experience?
  • When will I receive the tickets for my activity or experience?
  • Do I have to print my voucher with the tickets for my activity or experience?

General Information

  • We are a large group. How can I proceed to make a group purchase?
  • Where can I check the status of my purchase?
  • I have not received my purchase confirmation email.
  • I would like to receive an invoice for my purchase.
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