Once you complete your purchase on our website, you will receive a confirmation email.
If the voucher is not included in that first email, don't worry: you will receive it in a second email with the details of your experience.
This second email may take a few hours, but we are monitoring it to ensure you receive it correctly as soon as possible.
If your purchase is for an event or show, you can check when you will receive your tickets in the following article.