You can receive different types of tickets depending on the provider and the type of event (PDF, Digital platforms tickets, or QR code). Please carefully examine your ticket and read the purchase confirmation email to see your type of ticket and whether you need to print it or not.
Digital platform / Mobile tickets: A mobile ticket is a ticket that must be presented from a mobile device. Please note that you cannot print the tickets and must present them on the mobile at the entrance to the venue.
You will need internet access to download the tickets. In general, you will need to open an account or download a mobile app to receive and view the tickets.
We will send you an email with instructions on how to download the tickets on your mobile device. Please read this email carefully.
PDF tickets: Sometimes, we will send you a simple PDF file by email, which you will need to print to access your event or show it on your phone.